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See below for answers to frequently asked questions about STC. Or, type your topic into the search bar above.
Class (On-Site)
- What is the difference between an on-site class and a virtual class?
- How many times can I attend the onsite class?
- What do I need before the class? Do I need to bring anything?
Class (Virtual)
- What are the system requirements for attending a Virtual Class?
- What is the difference between an on-site class and a virtual class?
- Do I need to purchase STC study materials to take one of your classes?
Customer Service
- How can I contact STC’s Customer Service?
- What can I do if my access has expired?
- How do I receive a refund?
Feedback
- How can I follow STC on social Media?
- How do I send feedback to an instructor in regards to a question that I think may be wrong?
- Want to send Feedback or Need Additional Assistance?
Program Information
- Can the progress exams be reset once I’ve taken them all?
- What is the recommended method of studying?
- How often is the study materials updated?
