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See below for answers to frequently asked questions about STC. Or, type your topic into the search bar above.
Class (On-Site)
- What is the difference between an on-site class and a virtual class?
- How many times can I attend the onsite class?
- What do I need before the class? Do I need to bring anything?
Class (Virtual)
- What is the difference between an on-site class and a virtual class?
- How many times can I attend a virtual class?
- Do I need to purchase STC study materials to take one of your classes?
Customer Service
- How can I contact STC’s Customer Service?
- What can I do if my access has expired?
- How do I receive a refund?
Feedback
- How can I follow STC on social Media?
- How do I send feedback to an instructor in regards to a question that I think may be wrong?
Program Information
- What is the recommended method of studying?
- How much time do I have to access the Online Flashcards and/or an On-Demand Lecture?
- Can the progress exams be reset once I’ve taken them all?