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See below for answers to frequently asked questions about STC. Or, type your topic into the search bar above.
Class (On-Site)
- What is the difference between an on-site class and a virtual class?
- I did not attend a class. Can I receive a refund for the class portion of my order?
Class (Virtual)
- What is the difference between an on-site class and a virtual class?
- What are the system requirements for attending a virtual class?
My.STCUSA.Com
- How do I access my online products?
- I set up my account. Where are my courses?
- My online access has expired. What should I do?
Pass Guarantee
- What is the STC Pass Guarantee?
- How do I claim my STC Pass Guarantee refund?
- What will my STC refund be if I qualify for the Pass Guarantee?
Program Information
- How do STC Exam Prep courses work?
- Can the Final Exams be reset once I’ve maxed out the number of attempts?
- Where can I find the Custom Exams?
