What can we help you with today?
See below for answers to frequently asked questions about STC. Or, type your topic into the search bar above.
- What is the difference between an on-site class and a virtual class?
- What are the system requirements for attending a virtual class?
- What do I need before the class? Do I need to bring anything?
Exam Center Information
- Where can I take my Securities Licensing Examination?
- Where can I find details about the my licensing exam such as how long it is, how many questions are on it or what is the passing score?
- Does STC offer private tutoring?
- My Firm hired me but I am not sure which exam I should take.
- How do I return my materials / receive a refund?
- How do I access my online products?
- Why do I only have access to Final Exams? Where are the other products?
- How do I schedule a proctor for my pre-licensing certificate for the State of New York?
- Do you charge a proctor fee for the New York State certification exam?
- What States do you offer Life Accident & Health materials for?
- What is the recommended method of studying?
- What are the flashcards and how are they beneficial when studying?
- Can the final exams be reset once I’ve maxed out the number of attempts